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What we need

Simplosoft will only collect and use your personal data for the purposes that we tell you about, when you share it with us.

The Information We Collect & Why

We will request your personal data to follow up with your enquiry and provide you with relevant information. If Simplosoft requires further personal data direct from you, we will inform you why we require it, with whom we may need to share it, for what it will be used and how long we intend to store it.

How we process the data information

We will hold your information in our database only for internal development purpose and prior to the written agreement confirming that we can develop website/applications based on information provided. Pass the development period the information will be deleted permanently unless advised other ways by you - our customer.

How long we will keep it

If you have used our ‘general enquiry’ service from our website (simplosoft.co.uk), we will respond to you directly and then your personal data will be discarded. If you have contacted us and have requested that we keep your details on file or the details passed are used for development purpose for example App Development that connects to the internal database with personal details and the contact emails. We will ensure that we confirm with you each time we approach a new stage of development that you are happy for your data to be withheld. Once the development process is completed we will remove your stored data within 6 months. Furthermore, the new database will be passed to you so it can be stored for backup purposes. Simplosoft will ensure that all personal data supplied and held, will be in accordance with the General Data Protection Regulations (25th May 2018) and the Data Protection Act 1998.

What you should do if incorrect

If at any point you believe the information we process on you is incorrect, you can request to see this information and even have it corrected or deleted. If you wish to raise a complaint on how we have handled your personal data, you can contact us using our Contact Us Page.